Knowledge for Efficiency

Industrial Maintenance and Facility Management

Written by Luciano Pitirollo | Oct 29, 2025 9:57:15 AM

According to a study by Deloitte Insights, poor maintenance strategies can reduce a plant's overall production capacity by 5 to 20 percent. Recent studies also show that unplanned downtime costs industrial manufacturers about $50 billion annually.

In today's industrial environment, where efficiency and business continuity are crucial, maintenance is no longer just a technical activity, but a real strategic factor affecting profitability, safety and competitiveness, even in the most structured organizations.

Addressing maintenance in an evolved way means integrating skills, technologies, and strategic vision to transform it from a cost item to a true driver of value. This change is built on at least 7 indispensable principles that define excellence in industrial facility management:

  1. 1. Strategic approach to maintenance

The challenge for companies is to move from a cost logic to an investment logic with measurable ROI. According to McKinsey, predictive maintenance reduces operating costs by 18-25% and cuts unplanned downtime by up to 50%, turning every euro invested into verifiable savings and production continuity.

Strategic maintenance optimizes the entire asset lifecycle based on three key pillars:

Reliability: ensuring that facilities consistently operate at their best performance, significantly extending equipment life.

Availability: drastically reducing downtime, minimizing outages and maximizing effective productive time.

Maintainability: make operations faster, safer and fully traceable, reducing planning and intervention time.

Integration between Facility Management and Asset Management also creates a coordinated ecosystem where facilities, infrastructure and services talk to each other in real time, providing complete visibility into costs, performance and critical operational issues.

  1. 2. Business continuity: maintenance as a guarantee of uptime

Ensuring business continuity is the top priority for every company. Any unplanned downtime can cost large sums of money, eroding margins and credibility in the marketplace. The solution is an integrated maintenance strategy on three levels:

Preventive maintenance: scheduled interventions that dramatically reduce sudden failures. Ideal for critical assets with predictable wear patterns, where business continuity cannot be compromised.

Predictive maintenance: IoT sensors and analytics algorithms anticipate failures with weeks' notice, enabling scheduled interventions at optimal times. According to a McKinsey study, downtime reductions of up to 50 percent can be documented with this approach.

Condition-Based Maintenance: maintenance triggered only when operational parameters fall out of optimal ranges. It eliminates unnecessary interventions and maximizes asset life by intervening only when really needed.

This proactive management translates into concrete results: reduced costs, equipment that lasts longer, and protected production processes. Tools such as CMMS and Enterprise Asset Management platforms centralize planning, resource management and performance monitoring, making every decision traceable and data-driven

  1. 3. Safety and prevention culture

Safety is an indispensable value that directly impacts business results. More than 60 percent of industrial accidents are related to improperly planned or executed maintenance-an avoidable cost that erodes margins and reputation. Every intervention requires a systematic approach that must protect operators, facilities and the environment:

Preventive risk analysis: identify and mitigate critical issues before each intervention, using assessment matrices and standardized procedures.

Digitized Lockout/Tagout (LOTO) procedures: ensure safe isolation of hazardous energies with full traceability of each operation.

Continuous staff training: maintain high technical skills and risk awareness through periodic updates and hands-on training.

A structured safety culture is more than compliance: it reduces incidents, improves operational efficiency, and builds lasting trust with Customers who entrust their most critical assets.

  1. 4. The Value of Maintenance Engineering.

Maintenance engineering is the technological core that transforms data into operational value. Advanced analytics and predictive models optimize performance and reduce costs, replacing intuition with scientific precision. Three levels of analysis drive decisions:

Reliability-Centered Maintenance (RCM) and Failure Mode, Effects, and Criticality Analysis (FMECA) methodologies: analyze failure causes and asset criticality, identifying where to focus resources to maximize impact.

MTBF (Mean Time Between Failures), MTTR (Mean Time To Repair), and OEE (Overall Equipment Effectiveness) indicators: measure reliability, rapid response, and overall efficiency, tracking improvements over time.

Digital twin and Asset Performance Management: simulate plant behaviors and predict anomalies, enabling virtual testing prior to actual implementation.

The result is an evidence-based service that ensures verifiable reliability, increasing efficiency, and long-term economic sustainability.

  1. 5. Digital technologies to support operations

Digitization is the enabling infrastructure for maintenance. An integrated technology architecture links sensors, platforms, and artificial intelligence to transform raw data into predictive actions.

Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM)platforms: centralized asset management with end-to-end visibility into cost, performance and intervention history. Optimized resource planning and reduced administrative time by up to 40%.

IoT and continuous monitoring: field sensors collect operational parameters (temperatures, vibrations, consumption) identifying anomalies before they become failures.

Mobile apps and digital workflows: field technicians access data sheets, fault history and operating procedures from smartphones or tablets, reducing intervention time by 30-40% and eliminating transcription errors.

Augmented reality and remote assistance: experts guide complex interventions remotely, overlaying visual instructions on the actual plant. Drastically reducing resolution time and zeroing in on unnecessary travel.

Artificial intelligence and machine learning: algorithms analyze historical patterns and predict anomalies with more than 90 percent accuracy, turning mountains of data into precise operational recommendations.

The result is not just technological efficiency, but a paradigm shift: from the question "when did it break?" to the prediction "in 15 days this component will show critical wear, intervention already scheduled."

  1. 6. Communication with the Customer: transparency and value

In a partnership relationship, results-oriented communication is critical. Customers want to know not only what is being done, but more importantly what value each intervention generates.

Digital reports, intuitive dashboards, and real-time updated KPIs provide immediate visibility into reliability trends, savings achieved, and operational performance. Each data point tells a concrete story: downtime avoided, production hours saved, cost reduction per unit produced. This total transparency reinforces trust and transforms the perception of maintenance: from a cost item to be contained to a strategic investment with documented and measurable ROI.

  1. 7. People: the real competitiveness differential

In an increasingly technological industry, people remain the main success factor. It is the technicians, engineers and operations managers who, with expertise and dedication, transform strategies and tools into concrete results for the Client.

Having qualified and motivated human resources is what distinguishes a simple supplier from a reliable partner. This is why it is essential to invest in ongoing training, constantly updating the team's technical and digital skills. Qualified technicians do not perform checklists: they interpret anomalies, contextualize alerts, and propose solutions. They transform maintenance from an operational function to a strategic lever by feeling integral to the Customer's success.

8. Ready to transform maintenance from a cost center to a competitive advantage with Cefla?

We embrace these principles and apply them every day in the field, translating them into concrete value for our Customers. With a proven track record in industrial facility management, we are the partner of choice for large companies to transform maintenance from a cost center to a strategic lever for competitiveness.

Want to check how to apply these principles to your context? We provide real case studies, tested application models, and documented performance metrics in high-complexity industrial environments.

Contact us for a preliminary analysis of your operational scenario.